Another prescient post from the past: "The same principle of failing to invest specific people with responsibility — and thereby creating a responsibility vacuum — holds true when the government sucks responsibility away from people and distributes it into its vast machinery. Suddenly, individuals aren’t responsible — and you can’t find the clerk with the cash when you need him.
My sister once worked with a secretary who felt put upon. No matter what one asked her to do, she came back with a single answer: “That’s not my job, man.” Since she was working for a private company, she was fired as soon as the company felt that it had protected itself against a potential wrongful discharge lawsuit. In the federal world, this same gal would not only have lifetime employment, she’d be teaching taxpayer-funded seminars on avoiding direct responsibility for anything.
I wrote those words long before the Obamacare fiasco revealed itself in its full glory to the American people — and long before we learned that part of the problem was that no one was in charge. Obama didn’t talk to Sebelius, Sebelius didn’t talk to her people, and the people tasked with the work were pushed aside when they tried to talk to anyone. For each of them, when it came to taking responsibility, the controlling ethos was “That’s not my job, man!”"
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